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Privacy Policy

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Your Privacy Matters to Us

At ProxiConnect, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information.

Effective Date: January 13, 2025

Last Updated: January 13, 2025

1. Introduction

ProxiConnect Technologies Ltd. ("we," "our," or "us") operates the Proxi Pro mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.

Contact Information:

ProxiConnect Technologies Ltd.

Plot 123, Victoria Island, Lagos, Nigeria

Email: info@proxiconnect.io

Support: support@proxiconnect.io

Phone: +234 812 345 6789

By using Proxi Pro, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Data Collection Summary

2.1 Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info: Name, email address, phone number
  • Identifiers: User ID, device ID
2.2 Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info: Name, email address, phone number, physical address, other user contact info
  • Identifiers: User ID, device ID
2.3 Data Not Linked to You

The following data may be collected but is not linked to your identity:

  • User Content: Photos or videos, emails or text messages
  • Contact Info: General contact information for analytics
  • Identifiers: Anonymous usage identifiers

3. Detailed Data Types and Usage

3.1 Contact Information
Name

Purpose: App Functionality, Product Personalization, and Analytics

Linked to Identity: Yes | Used for Tracking: Yes

Usage: Creating your artisan profile, job applications, client communications

Email Address

Purpose: Analytics, Product Personalization, and Third-Party Advertising

Linked to Identity: Yes | Used for Tracking: Yes

Usage: Account authentication, notifications, marketing communications, support

Phone Number

Purpose: App Functionality

Linked to Identity: Yes | Used for Tracking: No

Usage: OTP authentication, client contact, emergency communications

Physical Address

Purpose: Analytics

Linked to Identity: Yes | Used for Tracking: No

Usage: Service area determination, job location matching, analytics

4. How We Collect Information

User Provided
Information You Provide
  • Registration details
  • Profile setup
  • Job applications
  • Communications
  • Financial information
Auto Collected
Automatically Collected
  • Device information
  • Usage data
  • Location data
  • Technical data
Third Parties
From Third Parties
  • Payment processors
  • Social media
  • Public records
  • Verification services

5. How We Use Your Information

5.1 Core App Functionality
  • check Job Matching
  • check Profile Management
  • check Communication
  • check Payment Processing
  • check Schedule Management
5.2 Product Improvement
  • check Personalization
  • check Analytics
  • check Quality Assurance
  • check Customer Support

8. Your Privacy Rights and Choices

Access and Control
  • View your personal data
  • Update information
  • Delete your account
  • Export your data
Communication Preferences
  • Job notifications control
  • Marketing email opt-out
  • Push notification settings
  • SMS message preferences
Advertising and Tracking
  • Opt-out of personalized ads
  • Disable cross-platform tracking
  • Control usage analytics
  • Manage location tracking
How to Exercise Rights
  • Email: privacy@proxiconnect.io
  • Support: support@proxiconnect.io
  • Phone: +234 812 345 6789

7. Data Security and Storage

Security
Your Data is Protected

We implement industry-standard security measures including encryption, secure authentication, access controls, regular audits, and secure cloud infrastructure to protect your personal information.

  • Encryption: Data encrypted in transit and at rest
  • Authentication: Secure OTP-based login
  • Access Controls: Limited employee access
  • Regular Audits: Periodic security assessments

Special Provisions for International Users

GDPR (European Users)

European users have additional rights under GDPR including:

  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
CCPA (California Users)

California residents have specific rights including:

  • Right to know
  • Right to delete
  • Right to opt-out
  • Non-discrimination protection

12. Children's Privacy

Age Restriction

Proxi Pro is intended for professional artisans aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will delete it immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we'll notify you through the app or email, post the updated policy with a new effective date, and provide a summary of key changes.

16. Contact Information

Questions About Your Privacy?

We're here to help. Contact us for any privacy-related questions or concerns.

Email

privacy@proxiconnect.io

Phone

+234 812 345 6789

Address

Plot 123, Victoria Island
Lagos, Nigeria

DPO

dpo@proxiconnect.io

Governing Law: This Privacy Policy is governed by the laws of Nigeria.

© 2025 ProxiConnect Technologies Ltd. All rights reserved.